Peppol: transforming business transactions across nations

Peppol E-Invoicing Solution for ERP and Major International Firms

Ajith Kumar M
November 16, 2023
7 min

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In recent years, the world has witnessed a significant transformation in the way businesses exchange invoices and documents. Electronic Invoicing, or e-Invoicing, has emerged as a game-changer, streamlining processes, reducing costs, and enhancing efficiency in business-to-business (B2B) and business-to-government (B2G) transactions. One of the key enablers of this revolution is Peppol, an innovative network that has been adopted by numerous countries, changing the landscape of cross-border trade and procurement. In this blog, we will explore the concept of Peppol and its profound effects on the business world.

What is Peppol?

Peppol, which stands for Pan-European Public Procurement Online, is a digital framework that facilitates the exchange of electronic documents, primarily focusing on e-Invoicing, eProcurement, and document standards. It was originally initiated as a European project but has since expanded its reach to a global scale. Peppol simplifies cross-border trade and procurement by providing a standardized infrastructure for the secure and efficient exchange of electronic documents.

Peppol's Key Components:

  1. Access Points (APs): These are service providers that act as gateways, connecting businesses and government organizations to the Peppol network. APs facilitate the secure transmission of electronic documents, such as e-Invoices and eOrders, between trading partners.
  2. Service Metadata Publisher (SMP): SMPs maintain directories of Peppol participants, allowing businesses to discover and connect with their trading partners. They play a crucial role in the Peppol network's interoperability.
  3. BIS (Business Interoperability Specifications): BIS define the standardized formats and data structures for electronic documents exchanged through Peppol. They ensure that documents are consistent and compatible across different systems and industries.

Effects of Peppol Adoption:

The adoption of Peppol has brought about several notable effects, transforming the way businesses and governments conduct transactions:

  1. Streamlined Processes: Peppol simplifies and standardizes the exchange of electronic documents, reducing the complexity of B2B and B2G transactions. This streamlining leads to faster processing times and fewer errors.
  2. Cost Reduction: Businesses benefit from cost savings by eliminating the need for manual data entry, reducing paper usage, and minimizing document handling expenses. This contributes to a more sustainable and cost-effective business environment.
  3. Improved Efficiency: With Peppol, businesses experience improved operational efficiency. Invoices, orders, and other documents can be sent and received electronically, eliminating time-consuming manual tasks.
  4. Cross-Border Trade Facilitation: Peppol's global reach enables businesses to engage in cross-border trade with ease. It promotes international collaboration by providing a standardized platform for document exchange.
  5. Increased Accuracy: Standardized document formats reduce the risk of errors and discrepancies in transactions. This accuracy contributes to smoother business operations and enhanced trust between trading partners.
  6. Compliance with Regulations: Many countries have adopted Peppol to comply with European directives and international standards for e-Invoicing. This ensures that businesses adhere to legal requirements.
  7. Digital Transformation: Peppol encourages businesses to embrace digital transformation by replacing paper-based processes with efficient electronic ones. This shift towards digitization enhances competitiveness in the modern business landscape.

Countries Embracing Peppol:

Several countries have recognized the benefits of Peppol and have made efforts to adopt and implement its framework. Some of these countries include Greece, Iceland, Ireland, Italy, Japan, the Netherlands, New Zealand, Norway, Poland, Singapore, and Sweden. Each of these nations has tailored Peppol to suit its specific requirements, showcasing the network's flexibility and adaptability.


  • Adoption: Peppol is actively used for e-Invoicing. It is widely adopted across various sectors, including government and businesses.
  • Peppol Authority: The Australian Taxation Office (ATO) became the Peppol Authority in 2019. ATO manages and oversees Peppol implementation in Australia.
  • Implementation Details: Peppol is a preferred standard for electronic invoicing, streamlining business transactions and improving efficiency in the Australian business ecosystem. It enables businesses to send and receive e-Invoices electronically.


  • Adoption: Austria actively participates in Peppol, with a focus on e-Invoicing. It is widely used in both public and private sectors.
  • Peppol Authority: GS1 Austria is the Peppol Authority in Austria. They are responsible for coordinating Peppol activities in the country.
  • Implementation Details: Peppol has gained significant traction in Austria, particularly in the area of e-Invoicing. It enables secure and standardized electronic invoice exchange.


  • Adoption: Peppol is adopted for e-Invoicing in Belgium, making it easier for businesses to exchange invoices electronically.
  • Peppol Authority: The Federal Public Service Policy and Support (FPS P&O) in Belgium is responsible for Peppol implementation. They oversee the use of Peppol standards in public procurement.
  • Implementation Details: Belgium uses Peppol to streamline e-Invoicing processes, reducing administrative burden and promoting efficiency.


  • Adoption: Denmark has embraced Peppol, primarily for e-Invoicing. It is widely used for electronic invoice exchange in both public and private sectors.
  • Peppol Authority: The Danish Business Authority is responsible for Peppol implementation in Denmark.
  • Implementation Details: Peppol has become a preferred choice for e-Invoicing in Denmark, contributing to improved efficiency and reduced costs in business transactions.

England NHS

  • Adoption: Peppol is widely used in the NHS (National Health Service) in England for e-Invoicing and other electronic transactions.
  • Peppol Authority: NHS Digital manages Peppol in the NHS, overseeing its use in healthcare settings.
  • Implementation Details: Peppol plays a crucial role in simplifying invoicing processes within the NHS, enabling faster payments and reducing administrative complexities.


  • Adoption: Finland is actively involved in Peppol, with a focus on e-Invoicing and broader eProcurement.
  • Peppol Authority: The Finnish Government Shared Services Centre for Finance and HR (Palkeet) is responsible for Peppol in Finland.
  • Implementation Details: Peppol is a key component of Finland's eProcurement strategy, enhancing efficiency in public procurement and reducing costs.


  • Adoption: France is part of the Peppol network, primarily for e-Invoicing purposes.
  • Peppol Authority: The Agence pour l'Informatique Financière de l'État (AIFE) serves as the Peppol Authority in France.
  • Implementation Details: France uses Peppol to facilitate e-Invoicing in public administration, ensuring compliance with European standards.


  • Adoption: Germany has adopted Peppol, primarily for e-Invoicing in public procurement.
  • Peppol Authority: The Federal Ministry of the Interior, Building and Community (BMI) is responsible for Peppol in Germany.
  • Implementation Details: Peppol is widely used for electronic invoicing in Germany's public sector, streamlining procurement processes.


  • Adoption: Greece actively participates in Peppol activities, primarily focusing on e-Invoicing.
  • Peppol Authority: The Hellenic Ministry of Digital Governance is involved in Peppol implementation.
  • Implementation Details: Greece uses Peppol to simplify e-Invoicing processes, reducing paperwork and promoting digital transactions.


  • Adoption: Iceland is part of the Peppol network, benefiting from standardized electronic transactions.
  • Peppol Authority: The Directorate of Internal Revenue is involved in Peppol implementation in Iceland.
  • Implementation Details: Peppol enhances efficiency in business transactions and reduces manual processes in Iceland.


  • Adoption: Ireland actively uses Peppol for e-Invoicing, with a focus on public procurement.
  • Peppol Authority: e-Invoicing Ireland and the Office of Government Procurement (OGP) play key roles in Peppol adoption.
  • Implementation Details: Peppol streamlines e-Invoicing processes in Ireland's public sector, saving time and money.


  • Adoption: Italy fully embraces Peppol, especially for e-Invoicing in public procurement.
  • Peppol Authority: The Italian Agency for Digitisation (AgID) coordinates Peppol activities in Italy.
  • Implementation Details: Italy's e-Invoicing platform is compliant with Peppol standards, promoting interoperability and efficiency.


  • Adoption: Japan is focused on Peppol e-Invoicing for efficiency and productivity gains.
  • Peppol Authority: The Digital Agency, Government of Japan, leads Peppol efforts in Japan.
  • Implementation Details: Peppol e-Invoicing in Japan aims to enhance business processes and create new opportunities.


  • Adoption: Peppol is encouraged but not mandatory in the Netherlands for e-Invoicing.
  • Peppol Authority: The Netherlands Peppol Authority (NPA) promotes freedom of choice in using Peppol.
  • Implementation Details: While not mandatory, Peppol adoption in the Netherlands is increasing, especially in the central government and non-central government sectors.

New Zealand

  • Adoption: New Zealand has a nationwide e-invoicing network based on Peppol, known as InvoiceNow.
  • Peppol Authority: The Ministry of Business, Innovation and Employment (MBIE) is the Peppol Authority.
  • Implementation Details: InvoiceNow is the preferred channel for e-Invoicing in New Zealand, used by both businesses and the government.


  • Adoption: Norway is a Peppol pioneer with a high adoption rate for e-Invoicing.
  • Peppol Authority: The Norwegian Agency for Public and Financial Management (DFØ) has been the Peppol Authority in Norway.
  • Implementation Details: Norway has successfully implemented Peppol for e-Invoicing and is expanding its use to other areas of post-award procurement.


  • Adoption: Poland has made e-Invoicing in public procurement mandatory using Peppol.
  • Peppol Authority: The Ministry of Economic Development and Technology (MRiT) serves as the Peppol Authority.
  • Implementation Details: Poland has established a central national e-Invoicing platform (PEF) based on Peppol, making it mandatory for public entities to use for invoicing.


  • Adoption: Singapore uses Peppol for e-Invoicing, known as InvoiceNow, and has integrated it into government processes.
  • Peppol Authority: The Info-communications Media Development Authority (IMDA) is the Peppol Authority in Singapore.
  • Implementation Details: InvoiceNow streamlines e-Invoicing in Singapore, making it the preferred channel for government transactions.


  • Adoption: Sweden actively uses Peppol for e-Invoicing, eOrdering, and eCatalogue in both public and private sectors.
  • Peppol Authority: The Agency for Digital Government (Digg) serves as the Peppol Authority in Sweden.
  • Implementation Details: Peppol is a central component of Sweden's eProcurement strategy, promoting cross-border electronic trade and open standards.

These detailed implementations highlight the significance of Peppol in streamlining electronic transactions, reducing administrative burdens, and promoting efficiency across various sectors in each of the mentioned countries.


Peppol's rise as a global standard for e-Invoicing and electronic document exchange demonstrates its potential to revolutionize business processes and cross-border trade. By offering a secure and standardized platform, Peppol simplifies transactions, reduces costs, enhances efficiency, and promotes digital transformation. As more countries and businesses embrace Peppol, it is expected to play an increasingly crucial role in the global business landscape, facilitating seamless and sustainable international commerce.